Naomi Nowlan
With over a decade of experience transforming healthcare services across Ireland, the UK, and USA, Dr. Nowlan has developed a diverse toolkit of methodologies rarely found in Irish healthcare.
Her journey began in hospital medicine before evolving into senior consulting roles with Deloitte Healthcare and leadership positions in quality improvement at national institutions.
As a Practice Coach, Naomi specializes in helping primary care practices review operations, identify improvement opportunities, and implement sustainable solutions.
Her approach combines formal qualifications (MPH from Imperial College London) with specialized training in healthcare improvement methodologies, design thinking, Lean Six Sigma, Agile project management, and human factors.
As a contributing author to the RCPI Improver's Guide and peer-reviewed research on improving care pathways, Naomi brings evidence-based approaches to every engagement.
Rachael Sheeran
With 30+ years spanning nursing and healthcare operations, Rachael brings exceptional expertise as a management consultant specializing in healthcare transformation.
Registered as a nurse in Ireland and the UK, she advanced to leadership roles in healthcare project management, successfully delivering multimillion-euro hospital developments.
Lean Six Sigma certified, Rachael excels in operational assessments and change management across public and private sectors. Her achievements include establishing innovative services, securing €25 million+ in tenders, and developing governance frameworks that influenced national standards.
Rachael's ability to bridge clinical practice with operations allows her to optimize workflows and create patient-centered solutions that enhance quality while reducing costs.
As a Practice Coach, Rachael delivers transformative healthcare solutions through collaborative leadership and strategic vision, using her warm, professional approach.
What You Can Expect From Us
People Come First
Change can be hard and people are at the heart of it. We will collaborate with you and your team wherever each of you may be on your change journey.
Knowledge Transfer
At every opportunity, we will will use our experience to share tools and skills to empower and enable your team to solve problems.
Keeping it Simple
You are the expert of your environment. We listen to the people closest to the system to understand their perspectives. Simple solutions are usually the best.
Creativity
We will help you to embrace innovative methods to solve problems, collect data, engage cynics and get people seeing things with fresh eyes
Start with the problem
You wouldn’t start a treatment plan without a diagnosis. we’ll work with you to understand the root causes of your challenges so that we can solve them.
Fresh Eyes
It can be hard to notice workarounds and inefficiencies when ways of working have evolved over time. We bring fresh eyes and a sensitive approach to identifying these.
Let’s get started
If you want to work with healthcare improvement specialists who can help you to understand your challenges and empower you to implement sustainable solutions, get in touch.